FAQ

General Information

Q: How can I contact you?
A: You can email us at info@odim.hu or visit us at Kassai út 141, 4028 Debrecen, Hungary during in-store pickup hours (Monday to Friday: 9:00 AM – 5:00 PM).

Q: Where is One Day in Mongolia based?
A: We are located in Debrecen, Hungary, and ship products across Europe.

Order Processing

Q: How long does it take to process an order?
A: Orders are processed within 2–3 business days, excluding weekends and holidays.

Q: Do you ship internationally?
A: Yes, we ship to many European countries. Delivery typically takes 3–4 business days after shipping. Read our Shipping Policy for more details.

Q: How do I track my order?
A: Once your order ships, you’ll receive an email with tracking details. Tracking updates may take up to 48 hours.

Q: What should I do if my order hasn’t arrived?
A: Contact us at info@odim.hu with your order number if your package hasn’t arrived within 7 days of the shipping confirmation.

Shipping

Q: Do you offer international shipping?
A: Yes, we ship to numerous countries in Europe, including Germany, France, Italy, Spain, and Sweden.

Q: How long does international shipping take?
A: Delivery within Europe typically takes 3–4 business days after the order is shipped.

Q: What are the domestic shipping timelines?
A: Domestic orders within Hungary are delivered on the next business day after collection.

In-Store Pickup

Q: Can I pick up my order instead of shipping?
A: Yes, free local pickup is available at Kassai út 141, Debrecen, Hungary.

Q: How long before my order is ready for pickup?
A: Orders are typically ready within 2–3 business days. You’ll receive an email notification once it’s ready.

Returns and Exchanges

Q: Can I return or exchange a product?
A: Returns and exchanges are accepted according to our Return Policy. Please contact us for assistance.

Payment and Billing

Q: What happens if my order is canceled or limited?
A: We may cancel or limit orders for various reasons. If this happens, we’ll notify you via email or phone.

Q: What payment methods do you accept?
A: Payments are securely processed through Shopify and are encrypted during transfer.

Additional Support

Q: What should I do if I haven’t received my order?
A: If you haven’t received your order within 7 days of the shipping confirmation, contact us at info@odim.hu with your name and order number.

Q: Where can I find more information about privacy or terms?
A: Please refer to our Privacy Policy and Terms of Service for detailed information.

€48,79

Tax included. Shipping calculated at checkout.

Wrap your little one in luxurious warmth with our 100% cashmere hat, crafted to keep tiny heads cozy during chilly days and cool evenings. Soft, lightweight, and breathable, this cashmere hat offers unmatched comfort while providing gentle protection against the cold.

Thoughtfully designed by URmini, it’s perfect for babies and toddlers alike, blending timeless style with practical warmth. Our commitment to quality means each hat is made with care, ensuring softness that’s kind to delicate skin. Treat your child to the luxury of cashmere, made just for them by URmini.

Size

0-6 months

6-12 months

1-3y

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Beige Cashmere mittens for babies, featuring knitted design and secure cuff strings

€29,75

Tax included. Shipping calculated at checkout.

Keep your little one’s hands snug and warm with URmini’s 100% cashmere mittens. Crafted from the finest cashmere, these mittens offer a perfect blend of softness, breathability, and durability, ensuring cozy warmth without compromising on comfort. Gentle on sensitive skin and designed to keep out the chill, they’re an essential for little hands during the colder months.

Thoughtfully made by URmini, these cashmere mittens are more than just winter accessories—they’re a staple for any child’s wardrobe, adding both warmth and luxury. Give your child the comfort they deserve with these must-have mittens, crafted just for them.